• consultant01@highlandhvyequip.com
  • Chris Li
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Consulta Gratuita

(+86) 13633804576

Fale conosco

Serviço

How We Work

Inquiry

Deep Understanding of Customer Needs

Understanding Your Application, Working Scenario, and Site Location

STEP 1

Online talk

Solution & Quotation

Confirm the Best Solution and Price for You

Develop a solution according to your needs and confirm the final price.

STEP 2

Formal document

Order & Production

Confirm the Production Plan & Take Immediate Action

The production department will arrange the schedule and begin production right away.

STEP 3

Production scheduling

QC & Test

Strict Quality Control + Actual Machine Testing

After the quality inspection is completed, we will arrange a video inspection for you to ensure the machine meets quality standards.

STEP 4

Video recording

Shipping

Shipping Arrangement

We will plan the entire transportation process and logistics arrangements for you, ensuring your goods arrive at the destination in perfect condition.

STEP 5

Logistics Planning

Training & After-Sales

Maintenance & Operation with Ease

We offer full operation tutorials and maintenance manuals. The machine is easy to maintain and has a low breakdown rate, so you won’t have any trouble learning how to use it.

STEP 6

Operation video

Nossos serviços

From selection to after-sales, Highland Heavy supports your mixer and forklift business all the way.

 

Selection & Solution Consulting

Tell us your project, altitude, concrete grade and working site. We recommend the right self-loading mixer or rough terrain forklift, not just the cheapest one.

Customization (OEM/ODM)

Custom color, logo, engine brand, tires, attachments and Logistics method. We build machines for your market.

Production & Quality Control

Welding inspection, hydraulic test, drum rotation test, load test and video inspection before shipment. You can also send a third-party inspector.

Shipping & Export Support

EXW, FOB, CIF, DDP available. We provide loading plan, container optimization, CO, Form E, invoice, packing list and customs documents.

Training & Installation Guidance

Operation manual, video tutorial, online training and optional on-site installation guidance.

Spare Parts & After-Sales

Original spare parts, wear parts list, explosion diagrams and fast DHL/FedEx delivery. Technical support by WhatsApp, email or video call.

Selection & Solution Consulting
Tell us your project, altitude, concrete grade and working site. We recommend the right self-loading mixer or rough terrain forklift, not just the cheapest one.
HIGHLAND HEAVY MACHINERY 1.5m³ compact self loading concrete mixer truck in teal blue with front lifting bucket, parked next to a large transport truck at a factory yard.
Customization (OEM/ODM)
Custom color, logo, engine brand, tires, attachments and Logistics method. We build machines for your market.
HIGHLAND HEAVY MACHINERY red self loading concrete mixer truck with white mixing drum, operator seated in the enclosed cabin, left side rear three-quarter view on a wet concrete service yard with other mixer trucks in the background.
Production & Quality Control
Welding inspection, hydraulic test, drum rotation test, load test and video inspection before shipment. You can also send a third-party inspector.
HIGHLAND HEAVY MACHINERY ultra-compact 0.8m³ self loading concrete mixer truck in white with red accents, parked in a factory yard next to other heavy equipment.
Shipping & Export Support
EXW, FOB, CIF, DDP available. We provide loading plan, container optimization, CO, Form E, invoice, packing list and customs documents.
HIGHLAND HEAVY MACHINERY red rough terrain forklift front view with forks fully raised, carrying a blue load in a service yard, with a white truck and concrete mixer visible in the background.
Training & Installation Guidance
Operation manual, video tutorial, online training and optional on-site installation guidance.
HIGHLAND HEAVY MACHINERY red rough terrain forklift parked alone on a concrete pad under a clear blue sky, standing ready for field service and maintenance support.
Spare Parts & After-Sales
Original spare parts, wear parts list, explosion diagrams and fast DHL/FedEx delivery. Technical support by WhatsApp, email or video call.
HIGHLAND HEAVY MACHINERY green rough terrain forklift being loaded onto a red flatbed trailer in a wet factory yard, with blue self loading concrete mixer trucks in the background and a worker guiding the process.

Warranty & Commitment

12 months warranty for main machine.

 

If you experience any machine breakdown, please don’t panic. We will definitely get back to you within 24 hours.

 

We offer lifetime spare parts support, guaranteeing that parts are always available.

Whenever you have a problem with your equipment, feel free to contact us. We offer lifetime technical support.

 

FAQ

We guarantee you a brand-new product.

We're here to answer your most important questions.

What if I don't know how to install or operate the equipment after receiving it?

We will provide instructional installation and operation videos, as well as an operation manual, to ensure every customer can master the equipment operation skills.

Does the equipment have a warranty? What if parts get damaged?

Our equipment comes with a one-year warranty, and spare parts are supplied for the lifetime of the machine.

How can I make payment to complete the purchase?

We accept T/T, L/C, Alibaba Trade Assurance orders, and other payment methods to provide security for your payment.

Do you have internationally recognized certificates?

Yes, we have ISO 9001, CE EU certification, and other certificates.

Will the equipment be tested before leaving the factory?

All equipment is 100% tested before shipment. We test every function of the machine and record videos for you to ensure the equipment performs well.

Do you provide international logistics services?

Yes, we can arrange sea freight and deliver the equipment to your country. We accept various trade terms such as EXW, FOB, CIF, and DDP.
HIGHLAND HEAVY MACHINERY caminhão betoneira autocarregável azul e branco isolado em fundo transparente, elevação lateral com tambor de mistura branco, faixa azul, caçamba apoiada no solo, caçamba com borda vermelha e escada de acesso lateral para uso de catálogo.

Somos especialistas em betoneiras autocarregáveis ​​e empilhadeiras off-road

Faça uma cotação agora mesmo!